Abrigo's thought leaders and product experts know the issues and trends affecting our customers, and we are dedicated to helping you meet today's challenges. With over 100 years of combined experience educating professionals and a reputation for thinking ahead of the curve, we want to help you learn and grow. Whether you are just beginning to engage with our products or have years of experience, take advantage of the opportunities we've designed for you.
Opportunities for Knowledge and Networking
Abrigo Customer Events

Several new blog posts have been added to the Abrigo Knowledge Center
Customer Opportunities for Growth
Abrigo Customer Events
Click Topic to Filter Events
lending-and-credit-risk
portfolio-risk-cecl
Abrigo Product Enhancement Webinar
May 12, 2025 | 2pm ET / 1pm CT
Event Details
In this webinar, see what's in the upcoming Abrigo release and how the changes can benefit your institution. This demonstration will dive into the new capabilities as well as provide the opportunity for users to ask questions. This webinar covers Lending, Credit, Portfolio Risk, CECL, and Connect Products.
aml-cft
FinCrime Monthly Webinar Series
June 18, 2025 | 2pm ET / 1pm CT
Abrigo is introducing an ALL NEW monthly webinar series to help you stay up to date and assist you in maximizing your product usage with our Financial Crime products.
aml-cft
BAM+ Training & BSA/AML Workshops
We have added a section to the Customer Events that lists out BAM+ Refreshers, Advanced Product Webinars, and Industry Workshops.
portfolio-risk-cecl
Abrigo Webinar - CECL in 2025: Key lessons, common pitfalls, and regulatory trends
Thursday, May 1, 2025 2:00 PM ET / 1:00 PM CT
In this webinar, explore what’s working—and what’s not—across the industry. Gain insights to refine your CECL approach, benchmark your institution against peers, and prepare for emerging regulatory focus areas.
portfolio-risk-cecl
Abrigo Webinar - Reimagining loan review for better risk assessment and efficiency
Tuesday, May 6, 2025 2:00 PM ET / 1:00 PM CT
Join industry experts Kent Kirby and Jim Xander as they share fresh ideas for streamlining loan review, identifying risk more effectively, and delivering insights that truly impact decision-making. Whether you’re looking to improve efficiency or provide more value to stakeholders, this session will offer practical takeaways to elevate your loan review process.
portfolio-risk-cecl
Abrigo Webinar - CECL qualitative factors: Strengthening the judgment layer
Thursday, May 29, 2025 1:00 PM ET / 12:00 PM CT
In this webinar, learn how to strengthen your judgment layer with a structured, repeatable approach to Q factors. Explore practical tips for sourcing relevant data, aligning with regulatory expectations, and documenting your decisions with confidence.
aml-cft
Abrigo Webinar - Protecting seniors: How to combat pig butchering, elder fraud and more
Tuesday, June 24, 2025 2:00 PM ET / 1:00 PM CT
In this session, we’ll break down what’s happening right now in the world of elder fraud—from the growing use of social engineering to the latest fraud patterns hitting older adults the hardest. You’ll leave with actionable tips and training strategies to help your team spot and stop these evolving scams.
portfolio-risk-cecl
Abrigo Webinar - CECL model governance: Controls, documentation, and audit readiness
Thursday, May 29, 2025 1:00 PM ET / 12:00 PM CT
In this webinar, learn how to establish a practical governance framework tailored to your institution’s size and resources. Get expert tips on defining responsibilities, strengthening oversight, and preparing for audits or regulatory review.
portfolio-risk-cecl
CECL LIVE - Sageworks Clients
Event Details
CECL LIVE is a 2-day virtual training course offered through Abrigo University. Our team of Risk Consultants will equip you with the tools needed to develop a loss rate model using the Abrigo Sageworks ALLL solution. Register for this training on the Abrigo University.
lending-and-credit-risk
Loan Operations LIVE - Sageworks Clients
Event Details
Loan Operations LIVE is a 3-day virtual training course that will be offered through Abrigo University beginning in late August 2023. Our team of Consultants will train you on the Abrigo Sageworks Loan Administration and Workflow solutions.
In Workflow, we will focus on the tasks that are typically the responsibility of a financial institution’s loan operations teams to originate a commercial loan. These tasks begin after the loan approval and include ensuring the due diligence package is complete, preparing loan documents, closing the loan, and completing post-closing tasks. We understand that the roles (and names of the roles) vary by institution, but might include Loan Operations, Loan Admins, Processing, Closing and Servicing.
In Loan Administration, we will cover creating and managing ticklers, generating tickler correspondence, the borrower’s experience in Client Portal and managing documents from Document Library. This training is recommended for all users in the roles described above, as well as users that will be managing ticklers, generating correspondence, or managing the teams
responsible for these tasksRegister for this training on the Abrigo University.
lending-and-credit-risk
Credit Analysis LIVE - Sageworks Clients
Event Details
Credit Analysis Training for Abrigo Sageworks Users is now available virtually in Abrigo University. Credit Analysis LIVE is training for new users of Abrigo's Sageworks Credit Analysis software solution and is conducted over 5 virtual sessions. From Credit Analysis foundations through generating credit presentations, these educational sessions have you fully covered in the Sageworks Credit Analysis software. Clients will expand their knowledge of the software as well as network virtually with peers.
LEARN MORE ON ABRIGO UNIVERSITY
lending-and-credit-risk
Origination LIVE - Sageworks Clients
Event Details
Credit Analysis Training for Abrigo Sageworks Users is now available virtually in Abrigo University. Credit Analysis LIVE is training for new users of Abrigo's Sageworks Credit Analysis software solution and is conducted over 5 virtual sessions. From Credit Analysis foundations through generating credit presentations, these educational sessions have you fully covered in the Sageworks Credit Analysis software. Clients will expand their knowledge of the software as well as network virtually with peers.
LEARN MORE ON ABRIGO UNIVERSITY
aml-cft
BSA Boot Camp - Virtual Workshop
May 28 | August 25 | November 17
Event Details
This one-day webinar features basic BSA and AML/CTF topics, including extensive information on money laundering, developing a BSA program, and interactive sessions that cover due diligence, CTRs, and SARs.
Cost: $500.00
Virtual Credits: General CE = 5, CRCM = 6.75, CAFP = 6.75, CERP = 2.25, CFCS = 5
aml-cft
BSA/AML Compliance Workshop
June 23 & 24 / September 22 & 23
Event Details
Abrigo's new "How To" BSA Training is a two-day, in-person session featuring a comprehensive curriculum facilitated by our experts. It will include in-depth information on the history of BSA/AML, the five pillars required within a BSA program, and interactive sections on due diligence, CTRs, SARs, and more.
Cost: $800.00
LIVE Credits: General CE =10, CRCM = 13.25, CAFP = 13.25, CERP = 6.75, CFCS = 12
BSA/AML Training & Workshops
*Starting March 18, 2025 customers will prompted to log into Abrigo University to Register for Product Refreshers, Office Hours and Advanced Product Webinars. If you are a current Abrigo Community user please enter the email address you use to log in and select 'Create Password'.
Financial Crime Monthly Webinar Series
Abrigo is introducing an ALL NEW monthly webinar series to help customers stay up to date on the latest happenings at Abrigo and assist you in maximizing your product usage with our Financial Crime products.
The monthly agenda will include:
- Abrigo Announcements
- Customer Resources
- Regulatory Updates
- Product Updates
- Did you know?
- Q&A
Financial Crime Open Office Hours
When you select REGISTER it will prompt you to the Abrigo U Log In Page. If you currently have Abrigo Community access select 'Create Password' and follow the prompts.
Abrigo is introducing Open Office Hours. This time is set aside to questions for the Abrigo Staff and allow us to assist you in maximizing your product usage with our Financial Crime products.
2025 Open Office Hour
Reserve a time to ask the Abrigo Staff questions to help you maximize your product(s).
- May 16, 2025 @ 10am CT - REGISTER >
- June 20, 2025 @ 10am CT - REGISTER >
BAM+ Advanced Product Refreshers
When you select REGISTER it will prompt you to the Abrigo U Log In Page. If you currently have Abrigo Community access select 'Create Password' and follow the prompts.
Our BAM+ Advanced Product Refreshers are intended to refresh existing customer knowledge of an individual application or module. In these small groups, we mix functionality and navigation with industry best practices to help you better manage your workload.
Account Tags (60 min)
Learn best practices for Account Tags to monitor accounts,, functionality, navigation, and how Account Tags may aid with the Risk Rating module as well as User-Defined Groups in the Scenario Module.
- May 12, 2025 @ 10am CT - REGISTER >
AFD (Abrigo Fraud Detection) (60 min)
A review of the tools used to monitor in clearing check fraud and an introduction to the latest developments of our newest offering, Abrigo Fraud Detection.
- June 13, 2025 @ 2pm CT - REGISTER >
Alert to Case to SAR+ (90 minutes)
Learn advanced, efficient investigation techniques within the Alert and Case modules and how to effectively manage and file SARs.
- June 4, 2025 @ 10am CT - REGISTER >
BAM+ Scan (60 min)
Learn how to efficiently scan your institution’s feeds against 314(a) and applicable Watchlists. Additionally, we will share best practices for record retention and prepare for reporting during audits and exams.
- June 16, 2025 @ 2pm CT - REGISTER >
CTR+ (60 min)
Learn how transactions are aggregated in BAM+, advanced settings, and features that can increase efficiency and accuracy.
- May 19, 2025 @ 10pm CT - REGISTER >
Data (60 min)
A comprehensive review of data management, feed management, and utilizing the latest tools to effectively manage the critical data that is the source of all information in BAM+.
- May 14, 2025 @ 10am CT - REGISTER >
Due Diligence Manager (120 min)
Learn the relationship between the Risk Rating Module and Due Diligence Manager, how to effectively manage portfolios, and how to utilize question sets to streamline KYC processes.
- June 11, 2025 @ 2pm CT - REGISTER >
Keyword List (60 min)
Learn best practices, functionality, navigation of the Keyword List as well as utilizing it to reduce false alerts.
- May 7, 2025 @ 10am CT - REGISTER >
Reports (90 min)
In this session, we will spotlight a specific report based on your feedback! Learn how to take advantage of reports to provide insight into your BSA program, customer activity, and more.
- Scenario Reports- May 12, 2025 @ 2pm CT - REGISTER >
- Alert & Case Management Reports - June 16, 2025 @ 10am CT - REGISTER >
Scenarios (60 min)
Learn best practices, functionality, and navigation to ultimately streamline the alert output.
- May 5, 2025 - @ 10am CT - REGISTER >
Scenario Tuner (60 min)
Learn how to utilize the *NEW Scenario Tuner functionality as a piece of the process in determining scenario thresholds to make better informed risk-based decisions and have documents to back up those decisions.
- May 5, 2025 - @ 2pm CT - REGISTER >
BAM + Advanced Product Webinars
When you select REGISTER it will prompt you to the Abrigo U Log In Page. If you currently have Abrigo Community access select 'Create Password' and follow the prompts.
Our BAM+ Advanced Product webinars are 120 minute interactive training opportunities to advance customer knowledge of an individual application or module.
Statistical Management Report Webinar
Join us as we walk through functionality, navigation, and application of the Statistical Management Report.
- April 15, 2025 @ 2pm CT - REGISTER >
- June 18, 2025 @ 10am CT - REGISTER >
Reducing False Alerts Webinar
Join us for a deep dive into functionality, navigation, best practices, and resources designed to reduce the volume of false alerts and increase efficiency.
- May 14, 2025 @ 10am CT - REGISTER >
Risk Rating
Join us for a deep dive into functionality, navigation, and how to utilize features in the Risk Rating Module to build accurate customer risk profiles and meet due diligence requirements around reviewing high-risk customers.
- April 9, 20205 - @ 10am CT - REGISTER >
- June 9, 2025 - @ 10am CT - REGISTER >
BSA/AML Industry Workshops
Our BSA/AML Industry Workshops facilitated by our industry experts. Whether in-person or online, get the tools you need to build a successful AML/CFT program while you earn continuing education credits
Virtual Training: BSA Bootcamp
Abrigo's new BSA Bootcamp is a one-day webinar featuring basic BSA topics facilitated by our industry experts. It will include in-depth information on money laundering, developing a BSA program, and interactive sections including due diligence, CTRs, and SARs.
Dates: May 28, August 25, November 17
Time: 10:00am - 4:00pm CST
Cost: $500.00
Virtual Credits: General CE = 5, CRCM = 6.75, CAFP = 6.75, CERP = 2.25, CFCS = 5
Live Training: BSA/AML Compliance
Abrigo's new "How To" BSA Training is a two-day, in-person session featuring a comprehensive curriculum facilitated by our experts. It will include in-depth information on the history of BSA/AML, the five pillars required within a BSA program, and interactive sections on due diligence, CTRs, SARs, and more.
Dates: June 23 & 24 / September 22 & 23
Cost: $800.00
LIVE Credits: General CE =10, CRCM = 13.25, CAFP = 13.25, CERP = 6.75, CFCS = 12