Abrigo's thought leaders and product experts know the issues and trends affecting our customers, and we are dedicated to helping you meet today's challenges. With over 100 years of combined experience educating professionals and a reputation for thinking ahead of the curve, we want to help you learn and grow. Whether you are just beginning to engage with our products or have years of experience, take advantage of the opportunities we've designed for you.
Opportunities for Knowledge and Networking
Abrigo Customer Events

Several new blog posts have been added to the Abrigo Knowledge Center
Customer Opportunities for Growth
Abrigo Customer Events
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lending-and-credit-risk
portfolio-risk-cecl
Abrigo Product Enhancement Webinar
July TBD
Event Details
In this webinar, see what's in the upcoming Abrigo release and how the changes can benefit your institution. This demonstration will dive into the new capabilities as well as provide the opportunity for users to ask questions. This webinar covers Lending, Credit, Portfolio Risk, CECL, and Connect Products.
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FinCrime Monthly Webinar Series
June 18, 2025 | 2pm ET / 1pm CT
Abrigo is introducing an ALL NEW monthly webinar series to help you stay up to date and assist you in maximizing your product usage with our Financial Crime products.
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BAM+ Training & BSA/AML Workshops
We have added a section to the Customer Events that lists out BAM+ Refreshers, Advanced Product Webinars, and Industry Workshops.
lending-and-credit-risk
Abrigo Webinar - Smarter lending: Tactics to streamline small business loan operations
Tuesday June 17, 2025 2:00 PM ET / 1:00 PM CT
In this webinar, we’ll explore practical, actionable ways your institution can optimize its small business loan operations—from application to decisioning and beyond.
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Abrigo Webinar - Protecting seniors: How to combat pig butchering, elder fraud and more
Tuesday, June 24, 2025 2:00 PM ET / 1:00 PM CT
In this session, we’ll break down what’s happening right now in the world of elder fraud—from the growing use of social engineering to the latest fraud patterns hitting older adults the hardest. You’ll leave with actionable tips and training strategies to help your team spot and stop these evolving scams.
portfolio-risk-cecl
Abrigo Webinar - CECL model governance: Controls, documentation, and audit readiness
Thursday June 26, 2025 3:00 PM ET / 2:00 PM CT
In this webinar, learn how to establish a practical governance framework tailored to your institution’s size and resources. Get expert tips on defining responsibilities, strengthening oversight, and preparing for audits or regulatory review.
portfolio-risk-cecl
Abrigo Webinar - Income-producing commercial real estate lending: Risk-aware, opportunity-driven
Tuesday July 15, 2025 1:00 PM ET / 12:00 PM CT
In this session, we’ll explore the core principles of concentration management and sound underwriting—then apply them directly to CRE. You’ll walk away with strategies to calm anxious stakeholders and confidently pursue smart, profitable lending opportunities.
portfolio-risk-cecl
Abrigo Webinar - Backtesting and ongoing monitoring: Making CECL models work over time
Thursday, July 17, 2025 2:00 PM ET / 1:00 PM CT
Once your CECL model is in place, how do you know it’s performing as expected? This session breaks down how to monitor model accuracy, identify drift, and perform backtesting in a way that adds value—not just another compliance checkbox.
Gain practical insights to help your team evaluate performance trends, communicate results to stakeholders, and continuously refine your CECL process with confidence.
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fraud-prevention
Abrigo Webinar -Making it make sense: Documenting your fraud strategy & response
Tuesday, August 5, 2025 2:00 PM ET / 1:00 PM CT
You know your institution’s fraud risks. You’ve taken steps to mitigate them. But when it comes to documenting your fraud strategy—how confident are you?
Join us for a candid, Q&A-style conversation designed for fraud program leaders and financial institution decision-makers. We’ll explore how to turn your practical fraud-fighting instincts into a formal, defensible strategy that aligns with regulatory expectations and emerging threats.
portfolio-risk-cecl
CECL LIVE - Sageworks Clients
Event Details
CECL LIVE is a 2-day virtual training course offered through Abrigo University. Our team of Risk Consultants will equip you with the tools needed to develop a loss rate model using the Abrigo Sageworks ALLL solution. Register for this training on the Abrigo University.
lending-and-credit-risk
Loan Operations LIVE - Sageworks Clients
Event Details
Loan Operations LIVE is a 3-day virtual training course that will be offered through Abrigo University beginning in late August 2023. Our team of Consultants will train you on the Abrigo Sageworks Loan Administration and Workflow solutions.
In Workflow, we will focus on the tasks that are typically the responsibility of a financial institution’s loan operations teams to originate a commercial loan. These tasks begin after the loan approval and include ensuring the due diligence package is complete, preparing loan documents, closing the loan, and completing post-closing tasks. We understand that the roles (and names of the roles) vary by institution, but might include Loan Operations, Loan Admins, Processing, Closing and Servicing.
In Loan Administration, we will cover creating and managing ticklers, generating tickler correspondence, the borrower’s experience in Client Portal and managing documents from Document Library. This training is recommended for all users in the roles described above, as well as users that will be managing ticklers, generating correspondence, or managing the teams
responsible for these tasksRegister for this training on the Abrigo University.
lending-and-credit-risk
Credit Analysis LIVE - Sageworks Clients
Event Details
Credit Analysis Training for Abrigo Sageworks Users is now available virtually in Abrigo University. Credit Analysis LIVE is training for new users of Abrigo's Sageworks Credit Analysis software solution and is conducted over 5 virtual sessions. From Credit Analysis foundations through generating credit presentations, these educational sessions have you fully covered in the Sageworks Credit Analysis software. Clients will expand their knowledge of the software as well as network virtually with peers.
LEARN MORE ON ABRIGO UNIVERSITY
lending-and-credit-risk
Origination LIVE - Sageworks Clients
Event Details
Credit Analysis Training for Abrigo Sageworks Users is now available virtually in Abrigo University. Credit Analysis LIVE is training for new users of Abrigo's Sageworks Credit Analysis software solution and is conducted over 5 virtual sessions. From Credit Analysis foundations through generating credit presentations, these educational sessions have you fully covered in the Sageworks Credit Analysis software. Clients will expand their knowledge of the software as well as network virtually with peers.
LEARN MORE ON ABRIGO UNIVERSITY
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BSA Boot Camp - Virtual Workshop
August 25 | November 17
Event Details
This one-day webinar features basic BSA and AML/CTF topics, including extensive information on money laundering, developing a BSA program, and interactive sessions that cover due diligence, CTRs, and SARs.
Cost: $500.00
Virtual Credits: General CE = 5, CRCM = 6.75, CAFP = 6.75, CERP = 2.25, CFCS = 5
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BSA/AML Compliance Workshop
September 22 & 23
Event Details
Abrigo's new "How To" BSA Training is a two-day, in-person session featuring a comprehensive curriculum facilitated by our experts. It will include in-depth information on the history of BSA/AML, the five pillars required within a BSA program, and interactive sections on due diligence, CTRs, SARs, and more.
Cost: $800.00
LIVE Credits: General CE =10, CRCM = 13.25, CAFP = 13.25, CERP = 6.75, CFCS = 12
BSA/AML Training & Workshops
*Starting March 18, 2025 customers will prompted to log into Abrigo University to Register for Product Refreshers, Office Hours and Advanced Product Webinars. If you are a current Abrigo Community user please enter the email address you use to log in and select 'Create Password'.
Financial Crime Monthly Webinar Series
Abrigo is introducing an ALL NEW monthly webinar series to help customers stay up to date on the latest happenings at Abrigo and assist you in maximizing your product usage with our Financial Crime products.
The monthly agenda will include:
- Abrigo Announcements
- Customer Resources
- Regulatory Updates
- Product Updates
- Did you know?
- Q&A
BAM+ Advanced Product Refreshers
When you select REGISTER it will prompt you to the Abrigo U Log In Page. If you currently have Abrigo Community access select 'Create Password' and follow the prompts.
Our BAM+ Advanced Product Refreshers are intended to refresh existing customer knowledge of an individual application or module. In these small groups, we mix functionality and navigation with industry best practices to help you better manage your workload.
Account Tags (60 min)
Learn best practices for Account Tags to monitor accounts,, functionality, navigation, and how Account Tags may aid with the Risk Rating module as well as User-Defined Groups in the Scenario Module.
- July 14, 2025 @ 10am CT - REGISTER >
- September 15, 2025 @ 10am CT - REGISTER >
- November 6, 2025 @ 10am CT - REGISTER >
AFD (Abrigo Fraud Detection) (60 min)
A review of the tools used to monitor in clearing check fraud and an introduction to the latest developments of our newest offering, Abrigo Fraud Detection.
- June 13, 2025 @ 2pm CT - REGISTER >
- August 18, 2025 @ 2pm CT - REGISTER >
- October 22, 2025 @ 2pm CT - REGISTER >
- December 16, 2025 @ 2pm CT - REGISTER >
Alert to Case to SAR+ (90 minutes)
Learn advanced, efficient investigation techniques within the Alert and Case modules and how to effectively manage and file SARs.
- August 6, 2025 @ 10am CT - REGISTER >
- October 8, 2025 @ 10am CT - REGISTER >
- December 8, 2025 @ 10am CT - REGISTER >
BAM+ Scan (60 min)
Learn how to efficiently scan your institution’s feeds against 314(a) and applicable Watchlists. Additionally, we will share best practices for record retention and prepare for reporting during audits and exams.
- June 16, 2025 @ 2pm CT - REGISTER >
- August 21, 2025 @ 2pm CT - REGISTER >
- October 24, 2025 @ 2pm CT - REGISTER >
- December 16, 2025 @ 10am CT - REGISTER >
CTR+ (60 min)
Learn how transactions are aggregated in BAM+, advanced settings, and features that can increase efficiency and accuracy.
- July 21, 2025 @ 10am CT - REGISTER >
- September 10, 2025 @ 2pm CT - REGISTER >
- November 10, 2025 @ 2pm CT - REGISTER >
Data (60 min)
A comprehensive review of data management, feed management, and utilizing the latest tools to effectively manage the critical data that is the source of all information in BAM+.
- July 16, 2025 @ 10am CT - REGISTER >
- September 11, 2025 @ 2pm CT - REGISTER >
- November 14, 2025 @ 2pm CT - REGISTER >
Due Diligence Manager (120 min)
Learn the relationship between the Risk Rating Module and Due Diligence Manager, how to effectively manage portfolios, and how to utilize question sets to streamline KYC processes.
- August 13, 2025 @ 2pm CT - REGISTER >
- October 20, 2025 @ 2pm CT - REGISTER >
- December 15, 2025 @ 2pm CT - REGISTER >
Keyword List (60 min)
Learn best practices, functionality, navigation of the Keyword List as well as utilizing it to reduce false alerts.
- July 16, 2025 @ 2pm CT - REGISTER >
- September 10, 2025 @ 10am CT - REGISTER >
- November 6, 2025 @ 10am CT - REGISTER >
Reports (90 min)
In this session, we will spotlight a specific report based on your feedback! Learn how to take advantage of reports to provide insight into your BSA program, customer activity, and more.
- Reports CPR- August 12, 2025 @ 10am CT - REGISTER >
- Report & Report Scheduling - October 27, 2025 @ 10am CT - REGISTER >
Scenarios (60 min)
Learn best practices, functionality, and navigation to ultimately streamline the alert output.
- July 8, 2025 - @ 2pm CT - REGISTER >
- October 15, 2025 - @ 10am CT - REGISTER >
- December 11, 2025 - @ 10am CT - REGISTER >
Scenario Tuner (60 min)
Learn how to utilize the *NEW Scenario Tuner functionality as a piece of the process in determining scenario thresholds to make better informed risk-based decisions and have documents to back up those decisions.
- July 10, 2025 - @ 2pm CT - REGISTER >
- September 8, 2025 - @ 2pm CT - REGISTER >
- November 4, 2025 - @ 2pm CT - REGISTER >
BAM + Advanced Product Webinars
When you select REGISTER it will prompt you to the Abrigo U Log In Page. If you currently have Abrigo Community access select 'Create Password' and follow the prompts.
Our BAM+ Advanced Product webinars are 120 minute interactive training opportunities to advance customer knowledge of an individual application or module.
Statistical Management Report Webinar
Join us as we walk through functionality, navigation, and application of the Statistical Management Report.
- July 15, 2025 @ 10am CT - REGISTER >
- September 17, 2025 @ 10am CT - REGISTER >
- December 10, 2025 @ 10am CT - REGISTER >
Risk Rating
Join us for a deep dive into functionality, navigation, and how to utilize features in the Risk Rating Module to build accurate customer risk profiles and meet due diligence requirements around reviewing high-risk customers.
- August 11, 2025 @ 10am CT - REGISTER >
- November 6, 2025 @ 10am CT - REGISTER >
- December 11, 2025 @ 10am CT - REGISTER >
Reducing False Alerts Webinar
Join us for a deep dive into functionality, navigation, best practices, and resources designed to reduce the volume of false alerts and increase efficiency.
- August 20, 2025 @ 10am CT - REGISTER >
- November 5, 2025 @ 10am CT - REGISTER >
BSA/AML Industry Workshops
Our BSA/AML Industry Workshops facilitated by our industry experts. Whether in-person or online, get the tools you need to build a successful AML/CFT program while you earn continuing education credits
Virtual Training: BSA Bootcamp
Abrigo's new BSA Bootcamp is a one-day webinar featuring basic BSA topics facilitated by our industry experts. It will include in-depth information on money laundering, developing a BSA program, and interactive sections including due diligence, CTRs, and SARs.
Dates: May 28, August 25, November 17
Time: 10:00am - 4:00pm CST
Cost: $500.00
Virtual Credits: General CE = 5, CRCM = 6.75, CAFP = 6.75, CERP = 2.25, CFCS = 5
Live Training: BSA/AML Compliance
Abrigo's new "How To" BSA Training is a two-day, in-person session featuring a comprehensive curriculum facilitated by our experts. It will include in-depth information on the history of BSA/AML, the five pillars required within a BSA program, and interactive sections on due diligence, CTRs, SARs, and more.
Dates: June 23 & 24 / September 22 & 23
Cost: $800.00
LIVE Credits: General CE =10, CRCM = 13.25, CAFP = 13.25, CERP = 6.75, CFCS = 12