How to grow commercial lending while elevating member experience

Facing margin pressure and rising member demand, many credit unions see Commercial Lending as a critical growth opportunity. Even with capacity under their MBL limits, many institutions hesitate to expand because of lean teams, manual processes, and concerns about operational complexity and risk oversight slow progress.

Often, demand or regulation does not limit growth. Instead, MBL programs that were never designed to scale primarily drive the constraints. This session focuses on how credit unions can grow commercial lending portfolios responsibly while staying lean by streamlining operations, prioritizing efficient lending segments, and aligning credit policy, governance, and risk management to support repeatable growth without materially increasing headcount or fixed costs.

Join to learn:

• Why many credit unions remain well below their MBL cap and internal constraints, not demand, limits growth
• Which commercial loan types, member segments, and operating models support scalable, efficient expansion
• Practical steps to increase commercial lending volume and consistency while meeting board and examiner expectations in lean environments

Register for our upcoming panel, How credit unions grow commercial lending in practice.