Roberts, who joined the company in 2016, is stepping back to focus more time on personal interests and passions. In addition to dedicating himself to growing the company over the past 6 years, Wayne served as the primary caregiver to his wife, Shannon, during her battle with glioblastoma brain cancer. Shannon passed away in 2021 after her diagnosis in 2017.
Roberts has led Abrigo through a tremendous growth period as well as through the pandemic and the related transition to a largely remote work environment. He built a strong leadership team and an employee base that has been recognized consistently as one of the best places to work in Austin, Texas, and Raleigh, N.C., and in bank technology nationally.
“Through organic growth and strategic M&A, Abrigo has grown to be a leading player in the bank technology market, serving over 2,300 financial institutions across the U.S. Wayne leaves the company in a great position to continue to innovate, create value for customers, and provide growth opportunities for employees,” said Park Durrett, Managing Director of Abrigo investor Accel-KKR, when asked about Wayne’s plan to retire.
Roberts expressed gratitude for Abrigo’s employees, saying “We have taken a small company in 2016 and have grown significantly across all key metrics, “but I'm most proud of HOW we did it,” Roberts said. “I took the job as CEO of Banker's Toolbox because I was strongly convicted on how to build a great company and wanted a shot as a first-time CEO to do it ‘the right way.’ That meant building a company based on a great culture. A belief that you get results through people, not in spite of them. A company built on values and the leadership philosophy that we all want to be valued members on a winning team in the pursuit of an inspiring mission.”
“I also wanted to do it with the right financial partner. Accel-KKR was the right partner then and now. Adding Carlyle last summer only makes it better going forward. The stage is set for the next phase of Abrigo. I can't wait to see what you do next,” he said.
As Roberts steps away from day-to-day activities, Carlyle and Accel-KKR have launched a search for a successor. Given Abrigo’s growth rate and the scale of the business, the board seeks someone experienced in taking companies to the next level – both organically and through acquisitions.
During the CEO search, Abrigo President Jay Blandford will lead the company, working closely with the company’s Executive Leadership Team and Board Chairman Ron Books. Roberts will remain a significant investor in Abrigo and be available in an advisory capacity on an ongoing basis, and he will work with Accel-KKR and Carlyle to help support the new CEO’s onboarding.
On behalf of the rest of the company’s leadership and employees, Blandford expressed gratitude for Roberts’ sacrifice and commitment to the business. “We’re happy for you to get this opportunity to spend some time on yourself,” he said. “Thinking about where this company was almost seven years ago and where we stand today with the business, the culture, the people, and the return to shareholders, Wayne’s tenure has been nothing but a walk-off homerun, and for that, we’re very grateful.”
Before joining Abrigo, Roberts was Chief Operating Officer at Accruent, the leading provider of software solutions in the commercial real estate management market, and held senior leadership roles at Rackspace, Dell, Trammell Crow, and Accenture. He was named an Ernst & Young LLP (EY US) Entrepreneur of the Year 2021 Central Texas Award Winner.
A native of Austin and a proud graduate of Texas A&M University, Roberts remains deeply connected to the school and serves as a member of the Dean’s Advisory Board for Texas A&M’s Mays Business School, a Board Trustee for the 12th Man Foundation, and a significant donor across numerous academic, athletic, and campus projects supporting Texas A&M University.