Sageworks wins “Best vendor for systems support & implementation” in Risk.net Risk Technology Awards
Raleigh, N.C., June 12, 2018 – Sageworks, a financial information company that provides lending, credit risk and portfolio risk solutions to banks and credit unions, today announced the company has been honored as “Best vendor for systems support & implementation” in this year’s inaugural Risk Technology Awards. The awards program was sponsored by Risk.net and held June 12 in London.
The Risk Technology awards recognize the leading vendor solutions for credit, operational and enterprise-wide risk management. Winning nominations were decided by a panel of judges selected by the editors of Risk.net, which included technology users, risk management practitioners and members of the editorial team. Nominations were judged based on meeting industry needs, differentiation from other vendors in the market and innovations over the last year.
Sageworks was awarded for their continued investment and innovation in support and implementation services. Understanding that cutting-edge technology has the most transformative power when clients are fully trained and supported, Sageworks focuses on facilitating thorough and speedy onboarding, providing easily-accessible product support, and educating bankers on software best practices as well as industry trends and regulation. Notable offerings in this area include a recently expanded Implementation Team that has onboarded over 1,300 institutions, a Support Team that ensures 99.5% of clients who call in are immediately assisted by a live person, and an Advisory Services team offering expert consulting.
“Education and support, both during and after integration, are critical to our clients capturing the full value of our solutions,” said Scott Ogle, CEO at Sageworks. “Supporting our clients has been a core tenet of our DNA over our 20-year history, and we are thrilled that Risk.net recognizes this commitment to embodying software as a service.”
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