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A fast, mobile approach to expanding your construction lending portfolio

Abrigo Construct Case Study

SouthState Bank grew its construction
portfolio with Abrigo Construct

Improving the banker and borrower experience 

When SouthState was around $5 billion in assets, the bank needed to efficiently scale with a standardized construction process. That meant finding construction lending software that worked for their bankers and borrowers.

Frances Mansour-Bergin, Vice President and Construction Loan Administration Manager, said, “We were in need of a modern and mobile approach to improve efficiency and consistency, while simultaneously improving the borrower experience and reducing risk with real-time reporting.”

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We were in need of a modern and mobile approach to improve efficiency and consistency, while simultaneously improving the borrower experience and reducing risk with real-time reporting.
Frances Mansour-Bergin, VP, CONSTRUCTION LOAN ADMINISTRATION MANAGER, SOUTHSTATE BANK

Why Abrigo?

SouthState Bank chose Abrigo Construct (formerly BankLabs Construct, a construction lending software) as its construction loan automation platform because:

  •  The mobile system creates efficiencies that significantly speed up the draw process.
  • Builders, borrowers, and inspectors can submit draws and documents electronically and bankers receive notifications to promptly review requests.
  •  It provides instant visibility and real-time reporting for the bank’s entire construction loan portfolio.
  • Construct delivers a standardized process with alerts and risk mitigation tools that aren’t available on
    spreadsheets.
  •  The software is cloud-based and designed to scale rapidly. Plus, free training and support are available to users inside and outside the bank.
  • Construct was founded by bankers. They understand the importance of arming in-market, relationship-based bankers with modern mobile tools.

“Construct has completely automated our loan administration, inspection and draw process, making a highly complex practice very quick and efficient,” said Mansour-Bergin. “It has made processing construction loans easy for everyone involved, including the builders and borrowers.”

Since adopting the platform in 2017, SouthState grew its construction portfolio significantly and Construct influenced its winning of the prestigious Celent Innovation Award. The bank saw a 1,800% increase in total construction lending. Before adopting the product, construction lending was only 2% of their total assets, but today, 22% of their total assets are construction loans.

Construct has completely automated our loan administration, inspection and draw process, making a highly complex practice very quick and efficient.
Frances Mansour-Bergin, VP, CONSTRUCTION LOAN ADMINISTRATION MANAGER, SOUTHSTATE BANK

Abrigo Construct and +Pay enable end-to-end automated construction loans.

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About SouthState Bank

SouthState Bank, formerly CenterState Bank, is a rapidly-growing community-oriented financial institution that primarily serves Florida, Georgia, and Alabama. In 2019, Forbes ranked it as the best bank in Florida. Pending approval from regulators, its most recent merger will bring its asset size to $40 billion. SouthState has completed approximately 30 acquisitions since it was founded in 2000.

Learn more at southstatebank.com.

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Read the press announcement

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