Asset size
$8.9 billion
Product
Income recognition software
Results
Clean documentation and zero audit findings
CommunityAmerica Credit Union is a full-service financial institution with more than 620,000 member-owners nationwide, ranking it among the nation’s 50 largest credit unions. The credit union serves individuals and businesses, providing a full suite of financial products and services ranging from checking and savings to mortgages, a variety of loan products and commercial banking. CommunityAmerica also offers wealth management, retirement planning, private banking and insurance.
Download the full case studyCommunityAmerica Credit Union’s accounting team faced new levels of complexity in income recognition and GAAP compliance as the credit union grew. To streamline processes and ensure audit readiness, they partnered with Abrigo to implement Abrigo Income Recognition software. The result is a seamless integration that reduced manual workload, increased data accuracy, and built stronger confidence in financial reporting, positioning CommunityAmerica for continued growth and success.
Before Abrigo Income Recognition, CommunityAmerica’s accounting team would spend entire days reconciling deferred fees and costs by hand. The effort was time-consuming and prone to human error. Introducing Abrigo’s Income Recognition Module changed that dynamic completely. With income recognition tied directly to CECL data at the instrument level, reconciliation became nearly effortless.
“It probably went from eight hours down to one or two,” Doll said. “And because everything’s connected, we’ve eliminated the risk of carrying something on the books that shouldn’t be there.”
The automation also created a deeper sense of control. Instead of juggling manual spreadsheets, the accounting team could trace every adjustment, every calculation, and every transaction within the system itself. The built-in audit trail gave both internal staff and external auditors full visibility into activity—a critical improvement for a growing institution.
