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Technology, oversight, and the future of loan review

Tuesday, September 23, 2025
2:00 PM ET / 1:00 PM CT

Loan review is evolving, from the systems used to document findings to how AI is being integrated into workflows. Institutions are also facing increased scrutiny around oversight and governance. 
 
In this session, we’ll unpack the 2025 Loan Review Benchmark Survey results on how banks and credit unions are approaching automation, where AI is gaining traction, and how review teams are positioned within the larger risk framework. Whether you’re using Excel or piloting AI tools, this session will help you understand where the industry is headed.

Attendees will receive the third infographic in our exclusive three-part series, illustrating how peers are approaching review scope, sampling strategies, and risk tolerance thresholds.

You will learn: 

Meet Your Presenters

Kent Kirby

Senior Consultant, Portfolio Risk
Kent Kirby is a retired banker with over 39 years of experience in all aspects of commercial banking: lending, loan review, back-room operations, credit administration, portfolio management and analytics and credit policy.  As Senior Consultant in the Portfolio Risk practice, Kirby assists institutions in the review and enhancement of commercial

Full Bio

Jim Xander

Account Executive, Loan Review
Jim Xander has over 20 years of leadership experience within various industries leveraging strategic market information to develop and enhance software platforms designed to optimize key business process.  For the last six years, he has managed the DiCOM Annual Loan Review Survey and other thought leadership initiatives to support the optimization

Full Bio