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AWS for Software Companies Podcast | Banking on AI – How Abrigo is Revolutionizing Community Finance with Intelligent Automation

AWS for Software Companies Podcast

Ep189: Banking on AI - How Abrigo is Revolutionizing Community Finance with Intelligent Automation

Abrigo's Chief Product Technology Officer reveals how Abrigo is leveling the playing field for 2,400 community banks using AWS-powered AI to compete with billion-dollar financial institutions.

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Topics Include:

Abrigo serves 2,400 community banks and credit unions across the US
They provide risk management, fraud detection, and digital loan origination solutions
Connect platform delivers data analytics for institutions with legacy systems
Community banks need instant digital experiences to compete with fintech upstarts
Customers expect Uber-like speed from application to cash within hours
Three technology waves transformed finance: iPhone, cloud computing, then AI
ChatGPT changed conversational experiences and knowledge search expectations in banking
AI enables instant policy search for new employee onboarding needs
Every minute saved from grunt work gets redeployed into customer relationships
Simple borrower experiences work across all demographics from boomers to millennials
Abrigo embraced agentic AI early using AWS Bedrock and Agent Core
New guardrails and evaluations accelerate deterministic workflow reimagination with agents