Average team size
+0.4
2025
2026
The average loan review team grew modestly year over year.
Insights from 124 loan review professionals
2026 Loan Review Benchmark Report
Explore how banks and credit unions are staffing, governing, and modernizing loan review with benchmarks for productivity, AI adoption, oversight, and continuous monitoring.
Download the free report
About the survey
A clearer view of how loan review is evolving.
The 2026 Abrigo Loan Review Survey brings together perspectives from 124 loan review professionals at financial institutions ranging from around $500 million to more than $100 billion in assets. The survey explores how teams are staffing and structuring loan review, measuring productivity, adopting automation and AI, and balancing traditional examinations with continuous monitoring. Together, the findings provide a practical benchmark for understanding current industry practices and planning what comes next.
Survey results collected from
100+ institutions
across the United States.
Key findings
What stood out in this year's survey
The results point to a few changes worth paying attention to.
Teams are getting more senior
Senior staff made up 42.5% of the average team this year, up from 35.2% in 2025.
AI is moving into the workflow
74.4% are using, exploring, or planning to use AI. 23.1% are already using an AI solution.
Productivity is part of the conversation
4.6 files per reviewer per week in automated software-partner shops, compared with 3.6 in manual shops.
Explore the full findings
See the full story behind the numbers.
Download the full report to explore the data behind these trends, including staffing, productivity, automation, AI adoption, and loan review oversight.
Staffing trends
The people side of loan review is changing
Teams are a little larger, with a higher mix of senior staff and a smaller share of junior staff. Senior staff salaries are also on the rise. Taken together, those shifts suggest that many institutions are leaning more heavily on experienced reviewers as portfolios and expectations grow more complex.
2025
2026
2026 values highlighted
Senior staff mix
+7.3 pts
2025
2026
Senior staff now make up a larger share of the average team.
Junior staff mix
−4.3 pts
2025
2026
Junior staff represent a smaller share of the average team than last year.
Productivity trends
Automation may help teams get through more work
Teams using an automated loan review platform in partnership with their core provider reported reviewing more files per person than teams using manual processes.
Automated software-partner shops
4.6
files per reviewer per week
Reported average capacity
Manual shops
3.6
files per reviewer per week
Reported average capacity
Capacity is not the same as quality. File complexity, staff experience, review depth, and risk-rating accuracy all influence what a “reasonable” review load looks like for your institution.
Download the report
Get the full 2026 loan review benchmark report.
Go beyond the headline numbers. The full report shows what institutions are seeing and doing around AI adoption, staffing, senior staff salaries, and productivity. You’ll also find year-over-year comparisons and perspective from Abrigo experts on what these changes could mean for loan review teams.
✓
Survey results on AI adoption, staffing, salaries, and productivity
✓
Year-over-year comparisons showing what has changed
✓
Abrigo expert perspective on what the findings may mean
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