Heritage Bank has a network of 50 offices to serve customers in Washington, Oregon, and Idaho. To keep up with competitors, Heritage chose Abrigo Construct to streamline its construction lending process.
Heritage Bank leverages Abrigo Construct for custom reporting and streamlined collaboration
Abrigo Construct case study
The advantages of construction loan automation from a RECAD manager's perspective
“I appreciate the flexibility Abrigo Construct has allowed me to pull
information quickly when needed."
information quickly when needed."
Debbie Libbing, VP and RECAD Manager, Heritage Bank
Debbie Libbing, Vice President and Real Estate Construction Administration Manager at Heritage, had been keeping track of construction loans with manual spreadsheets before switching to Abrigo’s solution. The old system required updating amounts and percentages every month by hand and then creating a construction management report with that data. Libbing would spend two to three days per month compiling information and verifying that all inputs were correct. With Abrigo Construct, Libbing created a custom management report that includes all the data points requested by senior management. Now, reporting takes ten or fifteen minutes to request and review—a massive time saver.
A solution for banks, builders, and inspectors
“I really like this new system for draws,” said one spec builder after using Abrigo Construct with Heritage Bank for the first time. “It’s clean, neat, and easy to read all on one page. It beats the old Excel system by a mile.”
Heritage Bank’s construction lenders and partners are excited about the ease of collaboration in Abrigo Construct. The bank is winning business from its competitors in the construction loan space and has had positive feedback on the new system from both staff and builders.
