Scalable software for a unique organization
Amarillo National Bank has been family-owned and operated since its inception in 1892, even as its assets approach $10 billion. Like many community banks, a “mom-and-pop” operation style and personal customer relationships are a core part of the bank’s identity. But with corporate headquarters in Amarillo and branches in Austin, College Station, Fort Worth, San Antonio, and Lubbock, Amarillo National Bank (ANB) covers a large territory and needs scalable solutions for growth.
When Vice President of Loan Review Britni Hernandez joined ANB in a merger with Lubbock National Bank, it became clear that the newly expanded loan department needed software to function more efficiently. Tracking loan activities and assessing risks became increasingly complex after the merger. Hernandez and her team knew that the database ANB employed at its headquarters was prone to errors and outright crashes. The database simply wasn’t fast enough to work across locations. With employees spread out across three regions, the bank knew it needed software that allowed team members to track their work in one place simultaneously.
