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AI resources for bankers

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AI resources for banks and credit unions

Financial institutions have an overwhelming number of AI-powered technologies available to them, making it difficult to determine where to focus. Identifying key problems, managing change, measuring success, and ensuring compliance can seem overwhelming. Navigating artificial intelligence can be even harder for institutions without large IT teams or experience with the latest technologies. Abrigo is here to help with resources and solutions you can trust.

"Across the global banking sector, gen AI could add between $200 billion and $340 billion in value annually... largely through increased productivity."

The McKinsey Global Institute, "Scaling gen AI in banking"

Choose AI technology resources attuned to your needs

Financial institutions exploring AI-powered technology need partners that offer solutions purpose-built for their needs and backed by decades of relevant industry experience. When exploring AI options, evaluate whether vendors and solutions have the following core qualities:

Trust

Embrace AI/ML with confidence by adopting solutions that are accurate, explainable, secure, and compliant.

Speed

Turn days and hours into minutes and seconds with solutions that boost team performance while minimizing repetitive work.

Expertise

Use smarter, tailored solutions designed by experts and delivered in a modular way, allowing you to start small and scale at your own pace.

Partner with Abrigo for your AI tools and strategy

Abrigo leverages cutting-edge AI for banking technology backed by our experience with thousands of customers. We help financial institutions succeed and their communities thrive. By embracing predictive AI, generative AI, and intelligent automation, we continue to expand our portfolio of AI solutions to give banks and credit unions technology assets that help them work faster and smarter, drive growth, strengthen relationships, and protect their institutions and communities from evolving risks.

Explore Abrigo’s AI-enabled solutions below and watch for many more on the way.

Abrigo Fraud Detection

Find more fraud faster by automating workflows and leveraging AI, giving you real protection against fraudsters who exploit weak systems.

Abrigo Small Business Lending

Offer a modern banking experience and speed up small business loan decisioning and closing processes with automation and AI.

Abrigo Connect

Make informed decisions faster with actionable banking intelligence at your fingertips.

Loan Review Assistant

Streamline loan reviews with automation and AI, ensuring accuracy, efficiency, and regulatory compliance.

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Abrigo's check fraud solution identified a $190k fraudulent check, preventing a significant loss to our bank. Without the tool, we likely would have incurred the full loss.

Mike Gillen, BSA Officer, Richwood Banking Company

AI for banking: Abrigo's approach

Abrigo is committed to ensuring that our AI-powered solutions are secure and compliant and help teams drive efficiency. Our developers design these solutions to be modular, enabling customers to “opt in” to the technology that meets their institution's needs. And of course, your AI resources also include Abrigo's award-winning customer service and our experienced advisors.

Data privacy

Abrigo prioritizes the security and privacy of your data. Our AI-powered solutions are developed with stringent data protection measures, adhering to both current and emerging privacy regulations. We use encrypted data environments and robust access controls to ensure client data remains secure.

Regulatory compliance

We design our AI-powered solutions to be fully compliant with banking regulations. By continuously monitoring regulatory landscapes, Abrigo ensures that our AI technology meets legal and regulatory requirements, thereby safeguarding our clients and their customers.

Employee impact

While AI automates certain tasks, its primary role is to augment the capabilities of banking staff. By handling repetitive and time-consuming tasks, AI enables bank and credit union employees to focus on more complex and strategic activities, enhancing job satisfaction, productivity, and effectiveness.

Other Examples: AI in Contact Centers & Customer Service

AI-driven customer service solutions are transforming how banks and credit unions interact with their customers. From reducing wait times to providing 24/7 support, AI-powered contact centers enhance the customer experience while improving operational efficiency.

Real-World Impact

Leading banks are leveraging AI-driven customer service tools to handle high call volumes, streamline account inquiries, and enhance fraud detection. Whether through AI-enhanced IVR (interactive voice response) systems or intelligent chatbots, these solutions allow financial institutions to provide faster, smarter, and more secure customer service experiences. Learn more about how generative AI is used in call centers.

Resources for AI evaluation, selection, and success

Abrigo provides complimentary resources to help financial institutions better understand AI - its potential impact, our commitment to data privacy and compliance, and more - so you can make more informed decisions. Our experts work regularly with banks, credit unions, AI-technology providers, and others to share best practices and provide you opportunities to discuss and learn about the latest technology innovations.