The Challenge: Adapting to Growth and Increased Risk
Woodforest National Bank® experienced tremendous growth over the last several years, making their needs a bit different from its peers. However, growth is a common indicator of success for financial institutions. It is important that a BSA/AML program can adapt to the changes associated with that growth.
Woodforest sees a high volume of transactions that continues to increase and with 50 people in the BSA department, efficiency is essential. In order to remain successful, the team needed a way to streamline its processes.