Early detection is the key in preventing significant losses and in protecting your institution’s reputation. In “The Growing Threat of CPC in an EMV World,” Michelle Florez and Josh Sheehan will cover CPC, the latest breaches occurring, and how can you detect them before it’s too late. 

Download to Learn:

• The definitions of common point of compromise (CPC), common point of purchase (CPP),  and why you should care
• How to determine CPC
• Similarities in disputed card transactions

Access Recording

About the Presenters

Michelle Florez, Product Specialist, Abrigo

Michelle Florez came to Banker’s Toolbox with 15 years’ experience in the financial institution industry.  She worked with retail banking for four years before moving to Bank Operations.  There she managed the Fraud Department which handled check fraud, deposit fraud, kiting, and debit card fraud and disputes.  Michelle brought the debit card dispute process in house and set up procedures for debit card investigations, tracking of disputes, and the chargeback of disputed transactions. Michelle Florez also worked in the BSA/AML department where she completed BSA investigations along with creating and checking SARs.  She joined Banker’s Toolbox Product Department in March, 2011 as the Product Specialist over WatchList Manager, Fraud Manager, and Kite Manager.

Josh Sheehan, Vice President of Sales, Advanced Fraud Solutions

Josh Sheehan came to Advanced Fraud Solutions in 2009 with over 10 years of software sales experience.  Since joining the company, Josh has expanded Advanced Fraud Solutions’ reach to over 500 customers across the nation, and multiple new product lines.  Now, as Vice President of Sales, Josh hopes to propel the company even further as a leader in the Financial Institution Fraud Prevention world.