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Compliance culture: Strengthening customer due diligence

Tuesday, April 23, 2024
2:00 PM ET / 1:00 PM CT

Join Abrigo for a session tailored to Bank Secrecy Act (BSA) professionals as we delve into the critical aspects of customer due diligence (CDD). In today’s regulatory landscape, ensuring robust CDD practices is not only a compliance requirement but also a cornerstone of maintaining integrity and trust within financial institutions. 

In this webinar, Abrigo will discuss the need for leadership commitment, the importance of clear policies and procedures, and how to integrate them into your existing AML program culture and help you enhance your CDD framework. 

This webinar is tailored towards program leads and senior executives and offers valuable guidance to strengthen your institution’s compliance efforts and the standards needed in today’s landscape.  

Key Takeaways:   

  • Identifying the need for leadership commitment 
  • Understanding the need for clear policies and procedures that align with regulatory standards  
  • Establishing clear lines of accountability to address CDD protocols. 

 This live webinar is eligible for 1 CFCS credit, and 1.25 CRCM, CAFP, CERP credits.

Meet Your Presenter

Mallory Wortman, CAMS, CFCS

Senior Financial Crimes Investigator
Mallory Wortman brings over 11 years of retail banking experience to Abrigo having worked with small and mid-sized institutions in a variety of roles, including retail banking, accounting, deposit and loan operations, and BSA/AML compliance.  Mallory currently serves as Senior Financial Crimes Investigator working with Abrigo’s Financial Crime advisory department

Full Bio