Panel: Making fraud everyone’s fight
In Abrigo’s fraud kickstart virtual event, we hosted a panel discussion focused on making your fraud strategy coordinated and impactful.
As fraud schemes become more sophisticated and interconnected, many financial institutions find themselves reacting in the moment, without a clear, coordinated game plan. This session focused on the often-overlooked reality: that fraud strategies are frequently informal, undocumented, or inconsistently applied across teams.
In this session recording, you’ll hear candid insights into the organizational gaps that hold institutions back—and how transparency and cross-functional alignment can help move fraud response from reactive to strategic. Panelists shared real-world lessons and findings on where things fell short, what they’ve changed, and how a clearer fraud strategy is helping them stay ahead.
Lisa Shanks
SVP, Director of Operational Risk Management
With over 25 years of experience in the banking industry, Lisa Shanks brings deep expertise in Bank Secrecy Act (BSA) compliance and fraud prevention. For the past 17 years, she has specialized in building and leading programs that safeguard financial institutions against financial crime, regulatory risk, and operational vulnerabilities. Through
Andres Tapia, CAMS, GAMS, CFE
Director, Advisory Services
Andres Tapia, CAMS, GAMS, CFE, brings 15 years of financial service experience working with community banks ranging in asset size from $1 billion in assets to large regional banks of up to $125 billion in assets. Andres has managed retail and compliance teams and has gained experience in retail banking,