How credit unions grow commercial lending in practice

Many credit unions want to grow commercial lending, but fewer have a clear view of what that journey looks like from the inside. Growth requires more than a single decision or tool. Credit unions must align leadership, credit structure, operations, risk management, staffing, and technology around a shared goal, often over time and with limited resources.

Led by Steve Hazan, this panel-style session features credit union leaders sharing firsthand experiences expanding their MBL programs. Panelists discuss why they chose to grow, how they define and measure success, how they structured staffing and front-office efforts, and where inflection points and exam scrutiny shaped their approach. Attendees gain practical insight into the decisions, tradeoffs, and collaboration required to move from intention to execution.

Join to learn:

• Why credit unions prioritize commercial lending and how it aligns with strategy, member needs, and risk appetite
• How institutions measure success and structure teams, partnerships, and tools to support growth
• What challenges, regulatory considerations, and lessons learned leaders encountered along the way