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Practical AI in loan review: Use cases, lessons learned, and best practices

Tuesday, July 21, 2026
1:00 PM ET / 12:00 PM CT
What if your next loan review could be faster, more consistent, and more insightful without adding hours to your team’s workload? Join Abrigo and two financial institution leaders, Hannah Primes of Seacoast Bank and Sam Patton of Old National Bank, for a practical conversation on how they use Abrigo’s AI-powered Loan Review Assistant to strengthen review processes and get more value from every review.

In this webinar, Hannah and Sam will share real-world examples of how AI is helping their teams improve workflows, enhance review effectiveness, and increase consistency across reviews. They will discuss what has worked, lessons learned, and how thoughtful prompting can help loan review teams uncover meaningful insights faster while maintaining accuracy and confidence.

You will learn:

  • How Seacoast Bank and Old National Bank are using Abrigo’s AI-powered Loan Review Assistant in their workflows
  • Practical ways to maximize the value of AI during the review process
  • Tips for building successful prompts that generate more accurate and useful outputs
  • How AI can help save time while improving consistency across reviews
  • Ways to enhance review effectiveness
  • What real institutions have learned from implementing AI in loan review

Meet Your Presenters

Hannah Primes

Vice President/Senior Commercial Credit Risk Review Officer
Seacoast Bank
Hannah Primes is a Vice President and Senior Commercial Credit Risk Review Officer at Seacoast Bank, with more than eight years of progressive experience in credit risk review, underwriting, and regulatory risk management. She leads and executes comprehensive loan reviews across CRE, C&I, syndications, and consumer portfolios, bringing a practical, risk-focused

Full Bio

Sam Patton

Credit Review Innovation & Analytics Lead
Old National Bancorp
Sam Patton is the Credit Review Innovation & Analytics Lead at Old National Bancorp, where he has spent 12 years primarily within the Credit Review function. He focuses on modernizing credit review through analytics, process improvement, and the responsible use of AI. Sam has led the testing, implementation, and governance

Full Bio

Edward Callis, CPA, CISSP, CCSP

Vice President of IT Risk & Assurance
Abrigo
Edward Callis is a Vice President of IT Risk & Assurance at Abrigo. He leads a team of IT professionals who assess Abrigo’s vendor and partner ecosystem, and who provide comprehensive due diligence documentation so financial institutions can make an informed choice when selecting software platforms. Edward has more than

Full Bio