Technology adoption: The “people” side of change
Banks and credit unions face a variety of challenges today, whether it’s increased competition, changing customer expectations, or greater regulatory burdens to name a few. Increasingly, financial institutions are turning to automation and technology to combat these challenges, but many find resistance to these initiatives from inside the organization. Don’t worry; you can secure buy in that sets you up for success.
Join this webinar to learn how having the right people, processes, and expectations in place leads to successful technology/software adoption. Our presenter will walk through lessons learned from hundreds of institutions that have addressed change management—the “people” side of technology adoption.
You will learn:
- How to identify and create the case for change
- Tips for building the ideal project team
- Ways to measure success for the technology project
- What sustained excellence looks like versus temporary fixes