Technology adoption: The “people” side of change
Banks and credit unions face a variety of challenges today, whether it’s increased competition, changing customer expectations, or greater regulatory burdens to name a few. Increasingly, financial institutions are turning to automation and technology to combat these challenges, but many find resistance to these initiatives from inside the organization. Don’t worry; you can secure buy in that sets you up for success.
Join this webinar to learn how having the right people, processes, and expectations in place leads to successful technology/software adoption. Our presenter will walk through lessons learned from hundreds of institutions that have addressed change management—the “people” side of technology adoption.
You will learn:
- How to identify and create the case for change
- Tips for building the ideal project team
- Ways to measure success for the technology project
- What sustained excellence looks like versus temporary fixes
Meet Your Presenter
Bailey Barretto, PMP
Director, Advisory Services
Abrigo
Bailey Barretto, PMP, is a Director in Abrigo’s Advisory Services, where she leads efforts to increase software adoption of clients while boosting ROI and benefit realization to achieve high results. She holds her PMP certification from the Project Management Institute as well as her Change Practitioner Certification from Prosci. Bailey
