2026 state of loan review: Benchmark survey findings and emerging trends
Wednesday, September 16, 2026
2:00 PM ET / 1:00 PM CT
2:00 PM ET / 1:00 PM CT
This webinar will cover the key findings from the 2026 Loan Review Benchmark Survey, with a focus on why many teams are holding steady as staffing changes, technology adoption, and uncertainty reshape loan review. Presenters will also discuss signs of progress, including a renewed focus on loan review independence and its role in grading decisions.
AI will be a central theme, including where respondents see value and what barriers are slowing adoption. You’ll hear how AI and automation can reduce repetitive work and support loan review teams while preserving human judgment and sound risk management.
You will learn:
- What the survey reveals about AI adoption, use cases, and barriers
- How staffing, experience, and technology gaps are affecting loan review
- What is changing in independence, reporting lines, and grading authority
- What emerging shifts in automation and internal versus external review may mean for loan review teams
Meet Your Presenters
Jim Xander
Account Executive, Loan Review
Abrigo
Jim Xander has over 20 years of leadership experience within various industries leveraging strategic market information to develop and enhance software platforms designed to optimize key business process. For the last six years, he has managed the DiCOM Annual Loan Review Survey and other thought leadership initiatives to support the optimization
Kent Kirby
Senior Consultant, Portfolio Risk
Abrigo
Kent Kirby is a retired banker with over 39 years of experience in all aspects of commercial banking: lending, loan review, back-room operations, credit administration, portfolio management and analytics and credit policy. As Senior Consultant in the Portfolio Risk practice, Kirby assists institutions in the review and enhancement of commercial
