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Inside, outside, or both? Choosing the right loan review staffing model​

Thursday, December 10, 2026
1:00 PM ET / 12:00 PM CT

Loan review teams can be structured in different ways: with an internal team, an outside firm, or a combination of both. The right approach depends on your institution’s needs, available expertise, review workload, and expectations for independence.

In this webinar, we’ll explore the strengths and tradeoffs of each model, pulling from the latest loan review industry data. We’ll also discuss how software and AI can affect review capacity and what institutions should consider when changing their approach.

You will learn how to:

  • Compare insourced, outsourced, and hybrid loan review models
  • Evaluate workload, expertise, independence, and cost when choosing an approach
  • Consider how software and AI may affect review capacity and portfolio coverage
  • Plan a gradual transition to an insourced or hybrid model as your needs change

Meet Your Presenters

Kent Kirby

Senior Consultant, Portfolio Risk
Abrigo
Kent Kirby is a retired banker with over 39 years of experience in all aspects of commercial banking: lending, loan review, back-room operations, credit administration, portfolio management and analytics and credit policy.  As Senior Consultant in the Portfolio Risk practice, Kirby assists institutions in the review and enhancement of commercial

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Jim Xander, MBA

Account Executive, Loan Review
Abrigo
Jim Xander, MBA, has over 20 years of leadership experience within various industries leveraging strategic market information to develop and enhance software platforms designed to optimize key business process.  For the last nine years, he has managed the Abrigo Loan Review Benchmark Survey and other thought leadership initiatives to support

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