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Judgment mistakes: Why smart bankers make bad loans

Wednesday, October 7, 2026
2:00 PM ET / 1:00 PM CT

Even experienced lenders can make poor credit decisions. Confirmation bias, relationship pressure, groupthink, overconfidence, and assumption-driven decision-making can influence how lenders interpret information, assess risk, and respond to warning signs.

This webinar will examine the human factors that shape credit judgment and why some lenders consistently identify risks that others miss. We will discuss how to challenge assumptions, recognize patterns that can lead to missed risks, and strengthen the critical thinking skills that support sound credit decisions.

You will learn:

  • How confirmation bias and relationship pressure can influence credit decisions
  • Why groupthink and overconfidence can cause lenders to overlook important risks
  • How to challenge assumptions and strengthen credit judgment

Meet Your Presenter

Kent Kirby

Senior Consultant, Portfolio Risk
Abrigo
Kent Kirby is a retired banker with over 39 years of experience in all aspects of commercial banking: lending, loan review, back-room operations, credit administration, portfolio management and analytics and credit policy.  As Senior Consultant in the Portfolio Risk practice, Kirby assists institutions in the review and enhancement of commercial

Full Bio