Spencer Hines is the Senior Product Manager, AI-Driven Customer Activation at Abrigo, focused on simplifying customer onboarding and administration, accelerating time-to-value, and scaling adoption through AI, automation, and guided experiences. He previously led implementation and technical account management teams and helped establish Sageworks best-practice configurations for Abrigo’s Lending and Credit products. Prior to joining Abrigo, Spencer managed growth for startups through finance and strategy. He was a key member of the management team that took a $3 million startup to $10 million within 3.5 years and then led the sell-side due diligence during the company’s acquisition by a competitor. Spencer holds a bachelor’s degree and an MBA from Babson College.