Behind the Data: Proof Challenges in Lending Processes Remain and How to Fix Them
Despite the digital push spurred by the pandemic, many lending and credit risk professionals reported challenges in their business lending process that hurt their institution’s ability to grow, manage credit risk, and satisfy customers or members.
In Abrigo’s 2021 Business Lending Process Survey, nearly 250 financial professionals answered questions related to their lending process. The goal of the survey was to help financial institutions benchmark their relative strengths and weaknesses against their peers for a variety of topics such as risk rating, pricing, underwriting, ticklers, and more.
Join this webinar to hear our panel of experts react to the results and offer up strategies to overcome these inefficiencies and inconsistencies to scale loan growth and manage risk.
You will learn:
- How other institutions approach business and commercial lending
- Pain points in the lending process and how others have solved them
- Trends in the industry that our subject matter experts are seeing

Alison Trapp
Director of Client Education
Alison Trapp, Abrigo’s Director of Client Education, draws on 20+ years of banking expertise to educate clients on best practices. She leads a team that helps financial institutions accurately interpret federal accounting guidance and drive faster loan decisioning and more defensible credit-risk management frameworks. Before joining Abrigo, Alison spent 17
Spencer Hines
Senior Implementation Consultant
Spencer Hines is a Senior Implementation Consultant at Abrigo, where he focuses on implementing “full suite” loan origination systems across the country. Spencer was the primary founder of Abrigo’s best practice configurations for the Sageworks product line and he continues to push the efficiency envelope to better his client’s ROI with Abrigo.